At Vape Father, we respect your privacy and take the protection of personal information seriously. This Privacy Policy explains the types of information we may collect when you visit our website, contact us, make a purchase or otherwise interact with Vape Father, and how that information may be used, disclosed and protected.
This website is operated by Vape Father from Burnaby, British Columbia, Canada.
Personal Information We Collect
Depending on how you interact with our website or store, we may collect information such as:
- Your name
- Email address
- Telephone number
- Billing and shipping address
- Order and purchase information
- Products or pages you view
- Communications you send to us
- Device, browser and website-usage information
- Information necessary to process or verify an order
Payment information is processed through the payment methods and payment service providers made available through our checkout. Vape Father does not need to receive your complete payment-card details in order to process an order.
How We Use Personal Information
We may use personal information for purposes such as:
- Processing and fulfilling orders
- Providing order updates and customer support
- Communicating about purchases, returns or refunds
- Responding to questions and requests
- Maintaining and improving our website and services
- Preventing fraud, misuse or security incidents
- Maintaining business and transaction records
- Meeting applicable legal, regulatory or compliance requirements
- Providing marketing communications where permitted and where appropriate consent has been obtained
We aim to collect and use personal information only for reasonable purposes connected with our business and services.
Shopify and Our Online Store
Our online store is hosted using Shopify.
When you visit our website or make a purchase, Shopify may process information necessary to operate the store, provide checkout and ecommerce functionality, maintain security and provide other Shopify services.
Information may therefore be processed by Shopify and other service providers involved in delivering services to our customers. Depending on the service provider, information may be processed or stored outside British Columbia or Canada. Shopify's own documentation requires merchants to disclose Shopify's role in processing visitor and customer information when applicable.
Sharing Personal Information
We may share personal information with service providers when reasonably necessary to operate our business, including providers involved in:
- Website and ecommerce hosting
- Payment processing
- Order fulfilment
- Shipping and courier services
- Fraud prevention and security
- Website analytics
- Customer communication and support
- Other technology services used to operate the store
We may also disclose information when required or permitted by applicable law.
We do not disclose customer information merely because another business wants access to it.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate important website functions, remember preferences, understand website usage, improve performance and support other features provided through Shopify or installed services.
Some cookies are necessary for the website and checkout to function properly, while others may relate to analytics, personalization or marketing.
Privacy and cookie controls may be provided depending on your location and the settings enabled on our Shopify store. Shopify provides merchants with customer-privacy settings for cookie banners and related privacy controls.
Marketing Communications
If you choose to receive promotional emails or other marketing communications, your contact information may be used for those purposes where permitted.
You can unsubscribe from marketing emails using the unsubscribe option included in the communication.
Unsubscribing from marketing does not prevent us from sending communications that are necessary to process an order, respond to a request or provide important service information.
Protecting Personal Information
We take reasonable administrative, technical and organizational measures designed to protect personal information under our control against unauthorized access, use, disclosure, loss or similar risks.
No method of online transmission or electronic storage can be guaranteed to be completely secure.
B.C.’s Personal Information Protection Act requires organizations to make reasonable security arrangements to protect personal information under their control.
Retention of Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, legal or compliance requirements.
When information is no longer reasonably required, it may be deleted, anonymized or otherwise securely disposed of, subject to applicable retention obligations. B.C. privacy legislation includes requirements concerning the appropriate retention and disposal of personal information.
Accessing or Correcting Your Information
You may contact Vape Father if you would like to ask about personal information we hold about you or request correction of inaccurate information, subject to applicable legal requirements and exceptions.
B.C. privacy law provides individuals with rights relating to access to and correction of personal information held by private organizations.
We may need to verify your identity before processing a privacy-related request.
Withdrawal of Consent
Where our processing of personal information depends on consent, you may request to withdraw that consent, subject to applicable legal or contractual restrictions.
Withdrawal of consent may affect our ability to provide certain services where the information is necessary to fulfil your request or complete a transaction. B.C.’s PIPA provides for withdrawal of consent subject to certain limitations.
Third-Party Websites and Services
Our website may contain links to websites, platforms or services operated by third parties.
Those third parties operate independently and may have their own privacy practices. Vape Father does not control the privacy policies or practices of independent third-party websites.
We recommend reviewing the privacy information provided by a third party before providing personal information directly to them.
Adults Only
Vape Father sells products intended for adults who meet applicable legal-age requirements.
Information may be collected or processed where necessary to support age or identity verification associated with an order or transaction.
Our products and services are not intended to be marketed to children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, service providers, privacy practices or applicable requirements.
The version published on this website will be the current version.
Contact Us About Privacy
If you have questions about this Privacy Policy, your personal information or a privacy-related request, contact:
Vape Father – Privacy Contact
4619 Kingsway
Burnaby, BC V5H 2B3
Canada
Email: basharathali613@gmail.com
Phone: +1 236-999-5334
You may also contact us through our Contact page.
