These Terms of Service govern your use of the Vape Father website and purchases made through our online store. By accessing this website, creating an order or purchasing a product from Vape Father, you agree to these Terms of Service and the policies referenced below.
If you do not agree with these terms, please do not use the website or place an order.
Age Requirement
Vape Father sells vaping products intended only for adults who meet the applicable legal-age requirements.
Customers purchasing vapour products in British Columbia must be 19 years of age or older. Age and identification verification may be required when placing, receiving or collecting an order.
Vape Father reserves the right to refuse or cancel an order when age requirements cannot be satisfactorily verified or where completing the transaction would violate applicable law.
Products and Availability
Products, flavours, colours, specifications, packaging and variants displayed on the website may change as inventory is updated.
We make reasonable efforts to keep product information accurate. However, manufacturers may update packaging, specifications or product details without notice.
Displaying a product on the website does not guarantee that a particular item or variant will remain in stock.
If an ordered product becomes unavailable, we may contact you regarding the order or cancel and refund the affected item where appropriate.
Product Compatibility
Customers are responsible for checking product specifications and compatibility before purchasing devices, pods, cartridges, coils or accessories.
Compatibility may vary between product models and generations.
If you are unsure whether a product is compatible with your device, please contact Vape Father with the exact brand and model before ordering.
Prices and Product Information
Prices displayed on the website are subject to change without notice.
We reserve the right to correct pricing, product-description, inventory or other website errors where they occur.
Applicable taxes, shipping charges and other order costs will be displayed where applicable during the checkout process.
If a significant pricing or product-information error affects an order, Vape Father may contact the customer before processing the order or cancel the affected order and provide an appropriate refund.
Orders
Submitting an order does not necessarily mean that the order has been accepted or fulfilled.
Vape Father may review, refuse or cancel an order where reasonably necessary, including cases involving suspected fraud, payment problems, inventory errors, age-verification issues, inaccurate customer information or other circumstances that prevent the order from being lawfully or properly completed.
Customers are responsible for providing accurate billing, shipping and contact information.
If you notice an error in your order information, contact us as soon as possible. Changes cannot be guaranteed once fulfilment or shipment has begun.
Payments
Available payment methods are displayed at checkout.
Customers are responsible for providing valid payment information and ensuring they are authorized to use the selected payment method.
Payment authorization or processing may be handled by third-party payment providers. Additional terms or security requirements imposed by those providers may apply.
Shipping and Delivery
Customers are responsible for providing a complete and accurate delivery address.
Delivery estimates may vary depending on destination, courier operations and other circumstances outside Vape Father’s direct control.
Where tracking is provided, tracking information will normally be sent using the contact information associated with the order.
Customers should contact Vape Father promptly if they believe an order contains incorrect delivery information or if there is an issue with an order.
Returns and Refunds
Returns are subject to our Return Policy.
Eligible return requests must generally be made within 7 days, subject to the eligibility requirements stated in that policy.
Opened or used vaping products, e-liquids, pods, cartridges, coils and other consumable products may not be eligible for return for hygiene and product-integrity reasons, except where a product is defective or otherwise required by applicable law.
Approved refunds are handled according to our Refund Policy.
Incorrect, Damaged or Defective Products
If you receive an incorrect, damaged or defective item, please contact Vape Father with your order information and clear photos or video where applicable.
Do not dispose of the affected product until the issue has been reviewed, as additional information may be required to assess the request.
Website Use
You may use the Vape Father website for lawful personal shopping and informational purposes.
You must not misuse the website, attempt to interfere with its operation, submit fraudulent information, attempt unauthorized access, use automated systems in a way that disrupts the website, or use the website for unlawful purposes.
We reserve the right to restrict access or refuse service where misuse, fraud or unlawful activity is reasonably suspected.
Intellectual Property
Unless otherwise stated, website content created or owned by Vape Father, including original text, graphics, branding, page layouts and other materials, may not be copied, reproduced, distributed or commercially used without permission.
Product names, logos, trademarks and manufacturer imagery belonging to third parties remain the property of their respective owners.
Third-Party Services and Links
The website may use or link to services provided by third parties, including payment processors, couriers, applications and external websites.
Vape Father does not control every third-party service or website and is not responsible for independent third-party content, policies or practices.
Customers should review applicable third-party terms where appropriate.
Limitation of Website Information
We work to keep website information current and useful, but product specifications, packaging, stock information and other details may change.
Nothing on this website should be interpreted as medical advice or as a claim that vaping products are harmless or risk-free.
Customers should review manufacturer information and applicable product warnings before use.
Changes to These Terms
Vape Father may update these Terms of Service when necessary to reflect changes to our website, operations, policies or applicable requirements.
The version published on this website will be the current version.
Continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.
Governing Law
These Terms of Service are governed by the applicable laws of British Columbia and Canada, without limiting any consumer rights or remedies that cannot lawfully be excluded.
Contact Us
Questions regarding these Terms of Service can be directed to Vape Father through our Contact page.
Vape Father
4619 Kingsway
Burnaby, BC V5H 2B3
Canada
Phone: +1 236-999-5334
