Once an eligible returned item is received and inspected, Vape Father will notify you whether the refund has been approved or declined.
If a refund is approved:
- The refund will normally be issued to the original payment method.
- Once issued by Vape Father, your bank, credit card company or payment provider may require additional processing time before the funds appear in your account.
- Depending on the payment provider, this may take approximately 5–10 business days.
A refund may be declined if the returned product does not meet the eligibility requirements described in our Return Policy, unless otherwise required by applicable law.
Shipping Charges
Original shipping charges are generally non-refundable for eligible change-of-mind returns.
If Vape Father supplied an incorrect item, or an eligible product arrived damaged or defective, please contact us before returning the item so we can review the issue and provide appropriate instructions.
Refunds for Incorrect, Damaged or Defective Items
If your order arrives incorrect, damaged or defective, contact Vape Father with:
- Your order number or proof of purchase
- A description of the issue
- Clear photos or video where applicable
Please do not dispose of the product until the request has been reviewed.
How to Request a Refund
Before sending an item back, contact Vape Father with your order details and reason for the request.
Refund eligibility is subject to our 7-Day Return Policy.
This policy does not limit any rights or remedies available under applicable consumer protection laws.
